All Systems Operational

Management Platform Operational
90 days ago
99.99 % uptime
Today
General Access ? Operational
90 days ago
99.99 % uptime
Today
Signature Editor ? Operational
90 days ago
100.0 % uptime
Today
Signatures Management ? Operational
90 days ago
100.0 % uptime
Today
Signatures Analytics ? Operational
90 days ago
100.0 % uptime
Today
Campaign ? Operational
90 days ago
100.0 % uptime
Today
Employees Management ? Operational
90 days ago
100.0 % uptime
Today
Directory Sync - Microsoft Active directory (Azure) ? Operational
90 days ago
100.0 % uptime
Today
Directory Sync - Google Directory ? Operational
90 days ago
100.0 % uptime
Today
Account Settings ? Operational
90 days ago
100.0 % uptime
Today
Google Login ? Operational
90 days ago
100.0 % uptime
Today
Signatures Embedding - Email Clients ? Operational
90 days ago
99.79 % uptime
Today
Outlook Add-in (Microsoft) ? Operational
90 days ago
98.76 % uptime
Today
Outlook Windows Desktop App (Microsoft) ? Operational
90 days ago
99.99 % uptime
Today
Outlook Mac Desktop App (Microsoft) ? Operational
90 days ago
99.99 % uptime
Today
Gmail Integration (Google) ? Operational
90 days ago
99.99 % uptime
Today
Browser Extension ? Operational
90 days ago
99.99 % uptime
Today
MacMail Desktop App ? Operational
90 days ago
99.99 % uptime
Today
Signatures Embedding - Email Servers ? Operational
90 days ago
99.97 % uptime
Today
Microsoft Exchange Online Integration ? Operational
90 days ago
99.95 % uptime
Today
Google Workspace Gmail Integration ? Operational
90 days ago
99.99 % uptime
Today
Employee Hub ? Operational
90 days ago
100.0 % uptime
Today
General Access ? Operational
90 days ago
100.0 % uptime
Today
Signature Customization ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - We’re happy to share that the recent issue affecting a limited number of Microsoft 365 customers using our server-side deployment has been fully resolved.

The problem, which caused a small portion of emails to be blocked, was identified and addressed in collaboration with Microsoft. Email functionality has now returned to normal. No further action is required on your end. If you had previously disabled your server-side rule as a workaround, you may now re-enable it if desired by doing this:
1. Go to https://admin.exchange.microsoft.com/#/homepage
2. Click on Mail flow → then Rules
3. Locate the rule named "Identify messages to send to WS SMTP"
4. Click the toggle under "Enable or disable rule" to enable it → This will automatically save the change

As always, if you have any questions or need assistance, our support team is here to help.

Apr 17, 18:19 UTC
Investigating - We're aware that a limited number of customers using our Microsoft Exchange server-side deployment are experiencing a small portion of their outgoing emails not being sent as expected. The vast majority of emails continue to be delivered successfully. The issue has been identified, and we're actively working with Microsoft to roll out a permanent fix.

Temporary workaround: If you’re affected, we recommend disabling your server-side rule.
1. Steps to Disable the Server-Side Rule in Exchange:
2. Go to https://admin.exchange.microsoft.com/#/homepage
3. Click on Mail flow → then Rules
4. Locate the rule named "Identify messages to send to WS SMTP"
5. Click the toggle under "Enable or disable rule" to disable it → This will automatically save the change

We understand how important it is to keep your email signatures running smoothly, and we’re doing everything we can to resolve this quickly. We’ll keep you updated as progress is made.

If you have any questions — whether related to this issue or anything else — please don’t hesitate to contact our support team.

Apr 17, 15:10 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.